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Shipments of fresh products to European countries are made by 24-hour express delivery and orders are packed in isothermal packaging using gel ice.

Fresh products for delivery in Italy are shipped by a temperature-controlled courier specifically for foodstuffs transport. Delivery times for Italy vary from 48-96 hours depending on the destination, for further information please visit this page. Please note that during this time your order will always be kept at a temperature suitable for storage.

Orders containing non-perishable products are shipped by express courier with a delivery time of approximately 24-48 hours.

Consignments containing perishable products are shipped express 24 hours and orders are packed in isothermal packaging using gel ice.

Orders containing fresh products are shipped express 24 hours and are packed in isothermal packaging using gel ice. The express24h shipment has a higher cost than the standard 48-72h shipment.

You can check the status of your order through the tracking number provided by email. Alternatively, you can visit our Find My Order page and enter your foodexplore.com order number. If you have placed an order on a marketplace, please use their platform to track your package.